Privacy policy
Last updated: 3 November 2026
This policy explains how Mahanadhi Industrial Solutions ("we", "us") collects and uses personal information when you visit mahanadhiindustrial.com or contact us. We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Who we are
Mahanadhi Industrial Solutions, Hirapur, Kotra Road, Raigarh, Chhattisgarh 496001. Email: contact@ekasynergy.com. Phone: +91 92010 87778.
Information we collect
- Enquiry and quote forms: your name, company, designation, phone number, email, location and the details and files you choose to send.
- WhatsApp, phone and email: your number or address and the messages, photos and documents you share with us.
- Website usage: technical data such as IP address, browser type, device, pages visited and referring site, collected through cookies and analytics tools.
We do not ask for sensitive personal data such as financial account details, health data or government ID through this website.
How we use your information
- To respond to enquiries, prepare quotations and arrange site visits.
- To process orders, deliveries, invoices and after-sales support.
- To send information related to your enquiry or order. We will only send promotional messages if you have agreed, and you can opt out at any time.
- To understand how the website is used and improve it.
- To meet legal, tax and accounting obligations.
Cookies and analytics
The website uses essential cookies to work properly and may use analytics cookies (such as Google Analytics) to measure visits in aggregate. You can block or delete cookies in your browser settings; the site will still work, though some features may be limited.
Sharing of information
We do not sell your personal information. We share it only where needed to serve you: with group or partner companies and manufacturers involved in your requirement, transporters for delivery, service providers who host our website and email, and authorities where required by law.
Data retention
We keep enquiry records for up to three years after our last contact, and order and invoice records for as long as tax and accounting laws require. After that, data is deleted or anonymised.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so please avoid sending confidential information you do not need to share.
Your rights
You can ask us to access, correct, update or delete your personal information, withdraw consent for marketing, or raise a grievance about how we handle your data. Write to contact@ekasynergy.com and we will respond within a reasonable time.
Third-party links
Our website may link to manufacturer or partner websites. Their privacy practices are their own, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its updated date.
Contact
For privacy questions or grievances, email contact@ekasynergy.com or write to us at Hirapur, Kotra Road, Raigarh, Chhattisgarh 496001.